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How it works
Selling, buying and getting paid, step by step.
Buyer protection
Every purchase made with the Buy button is protected. Your money stays with Rocha until you confirm the item arrived as described.
Fees
Selling on Rocha is free. Buyers pay a buyer protection fee, shown at checkout before they pay.
Delivery
Sellers choose which delivery methods they accept. Buyers pick one of those at checkout.
Returns
You can return an item that is significantly different from its listing, or is a counterfeit.
How to create a great listing
Clear photos and an honest description sell faster and lead to fewer returns.
Prohibited items
Rocha is for personal items you own and have with you. These things cannot be listed.
Community guidelines
A few rules keep the marketplace fair and friendly for everyone.
Staying safe
Most scams rely on getting you to step outside the protected payment flow.
Terms and conditions
These are the rules for using Rocha. This is a working draft and must be reviewed by a lawyer before launch.
Privacy policy
What we collect, why, and your choices. This is a working draft and must be reviewed against Zimbabwe's Cyber and Data Protection Act before launch.
Contact us
The quickest way to get help with an order is from the order page itself.
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