Delivery

Courier to door

The seller hands the parcel to a courier and enters the tracking number. The courier delivers to the buyer's address.

Courier depot to depot

The seller drops the parcel at a courier branch and the buyer collects it from a branch in their town. Usually the cheapest way to send between cities.

Rocha pickup points

Partner shops act as drop-off and collection counters. The seller drops off the parcel with the order code. The buyer collects it with the 6-digit code shown in their order.

Meet in person

Buyer and seller meet in the same town. The buyer still pays through the site, so both sides stay protected. At the meeting the buyer checks the item, then reads out their handover code. The seller enters it and is paid.

Meet in a busy public place in daylight, and never hand over the code before you have seen the item.

For sellers

• Ship within 5 days of the sale, or the order is cancelled and the buyer refunded.
• Pack the item so it arrives clean and dry.
• Keep the courier receipt until the order completes.

Bundles

After buying from a shop, you have 60 minutes to buy more from the same shop with free Bundle delivery, on items where the seller allows it. Everything arrives in one parcel.