How Rocha works
Selling is free. Buyers pay a small protection fee, and nobody gets paid until the item has arrived.
1. A seller lists an item
Photos, size, condition and a price. Listing is free and takes about two minutes.
2. A buyer pays through Rocha
By mobile money or card. The money is held safely and the seller can see it has been paid.
3. The seller sends it
By courier, to a pickup point, or by meeting in person, whichever the buyer chose at checkout.
4. The buyer checks it
The buyer has 48 hours after it arrives to confirm all is well or report a problem.
5. The seller is paid in full
The full item price lands in the seller's wallet, ready to spend or pay out.
What a buyer pays
- Item price
- US$20.00
- Delivery
- US$3.00
- Buyer protection fee
- US$1.65
- Total
- US$24.65
The fee is 5% of the item and delivery, plus US$0.50. You always see it before you pay.
What a seller receives
US$20.00
The full asking price. No listing fee, no commission, no payout fee.
What buyer protection covers
- Your money back, fee included, if the seller does not send the item.
- A return and full refund if the item is significantly different from the listing, or is a counterfeit.
- Help from our support team if you and the other person cannot agree.
Protection only applies when you pay with the Buy button. If someone asks you to pay them directly, you are not covered.