Privacy policy
Draft for legal review. Not yet in force.
What we collect, why, and your choices. This is a working draft and must be reviewed against Zimbabwe's Cyber and Data Protection Act before launch.
What we collect
- Account details: mobile number, name, username, town, and an email address if you add one
- Listings, photos, messages, offers, orders and reviews
- Delivery addresses and payout account details
- Technical data such as device type and pages viewed
How we use it
- To run the marketplace: showing listings, processing orders, moving money
- To keep members safe: detecting fraud, handling reports and disputes
- To contact you about your orders and account
Who sees it
- Other members see your shop profile, listings and reviews.
- A seller sees the buyer's delivery details for that order only.
- Payment and delivery partners receive what they need to do their job.
- Support staff can read order chats when handling a report or dispute.
Photos
Location data stored inside photos is removed when you upload them.
Your choices
You can edit your profile and delete your account in Settings. Some records are kept after deletion where the law requires it, such as order and payment records.
To be completed
Data controller details, retention periods, cross-border transfers, and how to make a complaint.